Consumer Complaint:
The Government of India discontinued the “State Consumer Helpline” from the financial year 2021-22. Consumers are now required to submit complaints exclusively through the official web portal: https://e-jagriti.gov.in. This complaint would then be handled by Consumer Disputes Redressal Commissions.
As defined under Section 2(6) of the Consumer Protection Act, 2019, a complaint refers to any written allegation made by a complainant seeking relief provided by or under this Act.
Web Portal: https://e-jagriti.gov.in
Phone No.: 8974301179